Payment & shipping
Parcel services
We are shipping with DHL. Oversize parcels are shipped with DPD.
Delivery times
Delivery times might vary from product to product. This is due to the fact that some items are not in stock in our central warehouse and must be fetched for the dispatch from other warehouses. Additionally some items might currently be restocked and are on the way from the manufacturer to our warehouse. Then the delivery time is of course a little longer than for items in stock. The respective delivery time is indicated separately for each product. You will find the delivery time for each product directly below the Shopping Cart Button. Customers outside of Germany must add additional delivery time for the transit. Country specific transit times are listed in the table below.
Delivery times & shipping rates by country
| Shipping rates | Additional delivery time * Transit time which must be added to the product specific delivery time. |
||
|---|---|---|---|
| orders up to 100€ | orders exceeding 100€ | ||
| Germany | 4,95 € | 0 € | 0 business days |
| Austria | 1 business day | ||
| Netherlands | 6,95 € | 2,95 € | |
| Belgium | |||
| Luxembourg | |||
| Czechia | |||
| France | 2 business days | ||
| Slovakia | |||
| Switzerland | 19,95 € (incl. customs duties) | 15,95 € (incl. customs duties) | |
| Denmark | 9,95 € | 9,95 € | |
| Poland | 3 business days | ||
| Italy | |||
| Slovenia | |||
| Latvia | |||
| Lithuania | |||
| Romania | |||
| Bulgaria | |||
| Estonia | |||
| Ireland | |||
| Finland | |||
| Spain | |||
| Malta | 6 business days | ||
| Greece | |||
| Croatia | 14,95 € | 14,95 € | 2 business days |
| Sweden | 4 business days | ||
| Hungary | |||
| Portugal | |||
Payment options:
You can pay with Paypal, Amazon Pay, Credit Card, Sofortüberweisung or bank transfer (payment must be made before order is shipped). Payment upon invoice is also possible (powered by RatePay and PayPal). Google Pay is supported on Android devices. On iOS devices, you can pay with Apple Pay. Our customers from the Netherlands can also pay with iDEAL. Bancontact is available to our Belgian customers. Przelewy24 is also available for customers from Poland.
Information for customers in Switzerland:
For shipping to Switzerland the shipping costs include customs duties. Swiss customers will be charged the Swiss VAT rate at the checkout.